4A (Expenses $ 14516748 including grants of $ 8491) (Revenue $ 14750536)
Hendricks Community Hospital, a 24-bed hospital, 48-bed long-term care facility, 16-unit assisted living facility, and home health agency promotes health of the community by providing a variety of health care services. The facility had 71 acute, 56 swing bed, 6 transitional bed and 40 long-term care facility admissions for the year ended June 30, 2022; 457 visits to the Emergency Room; and 119 surgical cases (including ambulatory).The hospital provides care to patients who meet certain criteria under its charity care policy without charge or at amounts less than established rates. Because the hospital does not pursue collection of amounts determined to qualify as charity care, they are not reported as patient and resident service revenue. The amount of charges foregone for services provided under the Hospital's charity care policy were approximately $13,273 for the year ended June 30, 2022. The estimated cost of providing these services was $10,000 for the year ended June 30, 2022 based on average ratio of cost to gross charges.

Hendricks Community Hospital Association
Part V, Section B, Line 5: A community survey was mailed to all households in the HCHA service area and on-line completion was offered. Four focus group meetings with a total of 25 individuals were held in March of 2022. Of the surveys that were distributed 129 were returned.

Hendricks Community Hospital Association
Part V, Section B, Line 11: Based on the Community Health Needs Assessment completed in late spring of 2022, the hospital governing board and facility leadership team identified the following as priority community health needs:1) Educational opportunitiesThe top educational opportunities identified by the community health needs assessment are career education for young adults, nutrition for children 17 and under, exercise opportunities, and socialization programs. The secondary findings identify eating habits in Lincoln County as a problematic area that may indicate a need for more education in this area.2) Physical activitiesAccording to county health rankings, Lincoln County ranks higher than the state for physical inactivity, lack of access to exercise opportunities, and obesity. The focus group and survey responses mentioned availability and access to exercise options, with potential growth needed in biking and walking trails, wellness activities for all age populations, and more opportunities to engage in community activities. 3) Social interaction/activityTwo out of the four age group respondents indicated social interaction and social activities as a top concern. One focus group indicated wellness activities for all age populations to promote a healthy lifestyle and social interaction. The County Health ranking indicates Lincoln County has 24.7 known social associations, which is well above the average of Minnesota at 18.2. the area of concern may be the community's knowledge of the social events more than the lack of activities.4) Mental HealthMental health was identified in the assessment process, with 49% of the respondents indicating a concern. The focus groups also identified the concern but found it difficult to break down the barriers due to the complexity of the current situation nationwide. Over 59% of respondents felt HCHA was doing what it could to address mental health. A quality-of-life survey by Southwest Health and Human Services noted critical barriers to providing care for those with mental health issues, with the top response of not thinking it was severe enough at 58%. A variety of suggestions were offered, including mental health providers, educational sessions, support groups, and group therapy.5) Public transportationPublic transportation was identified as a concern in three out of the four age groups in the survey and a key topic area in the focus groups. The secondary source also identified transportation as a need for the community's health. Ideas in the focus groups revolved around partnering with other community members or organizations to help fulfill the community's needs.There were no needs identified that will not be addressed.With our new CHNA being complete during the late spring of 2022, we reviewed the assessment with our hospital board at our April 28, 2022 board meeting. With the five main needs of educational opportunities, physical activities, social interaction, mental health and public transportation, new committees were formed to determine the best strategies to tackle each topic. Each committee contains both employees and board members and the meetings have been and are being held during the fall of 2022 to determine solutions.Two priorities identified from the 2019 CHNA were addressed during the fiscal year. The first priority was to increase awareness of availability of health services in our community. We held a few task force meetings to establish actions to address. We committed to the purchase of a digital community sign that would be used to promote health services offered through HCHA and other community events. The new sign was finally installed at the end of December 2022. In addition we started a newspaper column that is published every other month describe and promote various health services that are offered through HCHA. We also established using our social media platforms to promote services. During the Covid epidemic the use of the social media increased significantly and is a tool we continue to use to support communication about our services through HCHA. This tool was extremely helpful in increasing our communities COVID vaccination rates as well.The second priority area was Behavior Health and Mental Health Access. We did have several task force meetings and determined that this was an enormous subject and hard to establish focus. Internally we updated lists of available resources for various mental health services and shared this information with staff and providers to ensure they had all options available when dealing with our customers. We also implemented an emergency service that allows for a behavioral consultant to see patients with in the emergency room to assist our providers. This remains a priority for us to continue to address but we elected to change our focus in the 2022 CHNA to address items we know we can have success in implementing for our community.

Hendricks Community Hospital Association
Part V, Section B, Line 13h: Discounted care eligibility is determined by utilizing asset and ability to pay information obtained from the patient or responsible party. Discounted care portion of the account is determined based on the patient's financial status and ability to pay the account.

Hendricks Community Hospital Association
Part V, Section B, Line 16j: Summaries of the financial assistance policy are posted in the hospital/clinic facilities, as well as waiting rooms and admission area. Billing statements to potentially eligible clients also include summary and contact information for obtaining the appropriate application.

Part I, Line 3c:
Discounted care eligibility is determined by utilizing asset and ability to pay information obtained from the patient or responsible party. Discounted care portion of the account is determined based on the patient's financial status and the ability to pay the account.

Part I, Line 7:
Charity care is based on an overall cost to charge ratio addressing all patient segments. Community health improvement services, health professions education, and cash and in-kind contributions for community benefit expenses are based on actual expenses recorded to the general ledger. Subsidized health services are reported according to costs allocated to the relevant cost centers on the Medicare Cost Report.

Part III, Line 2:
The amount reported on line 2 represents implicit price concessions. The Association determines its estimate of implicit price concessions based on its historical collection experience with this class of patients and residents.

Part III, Line 3:
Implicit price concessions are determined based on a patient's payment history as well as current known financial status. Such expense is determined by a patient's non-payment status and non-probability of payment. The estimated cost of services provided that were uncollectible to patients that qualified for financial assistance are based on average ratio of cost to gross charges.

Part III, Line 4:
The footnote to the organization's financial statements addressing implicit price concessions may be found on page 9 and 10 of the attached audited financial statements.

Part III, Line 8:
The Hospital provides services to Medicare patients because access to healthcare and patient's health is important to the Hospital. Total revenue received from Medicare is the gross reimbursement plus settlement. Both total revenue received from Medicare and the Medicare allowable costs are reported from the Medicare Cost Report. The Medicare Cost Report is completed based on the rules and regulations set forth by the Centers for Medicare and Medicaid Services.

Part III, Line 9b:
Patients are classified in the poverty level utilizing the Federal poverty guidelines as also referenced in our facility collection policy. The guidelines are referenced when a patient fails to complete payment of his/her account in a timely manner. Prior to being turned over to a collection agency, a patient is offered 120 days to complete a charity care application, thereby allowing staff time to determine the income level of the patient and their qualification as a poverty level individual. If they so choose to not complete an application, their account will be referred to a collection agency. The hospital allows an additional 120 days for a patient to apply for financial assistance. If the patient is determined to be eligible for financial assistance, collection activities will cease.

Part VI, Line 2:
We are consistently addressing the additional service needs as voiced though the physicians who serve our clientele, as well as the clientele themselves.The community health needs assessment and implementation strategy has been established and is available on our website www.hendrickshosp.org

Part VI, Line 3:
Patient's insurance information is obtained upon admission, and those patients not having current third party coverage are informed of the ability to apply for medical assistance funding or visit with our business office staff and social service staff regarding alternative payments and the charity care options. In addition, the patient statements provide information related to contacting our business office personnel to complete alternative payment arrangements, i.e. charity care, Medicaid or planned payment schedule. Patients are offered an option of setting an appointment to meet with staff to complete such arrangements. These procedures are also detailed in our financial assistance/charity care policy.

Part VI, Line 4:
Hendricks Community Hospital serves a primarily rural population within a 30-mile radius of the community of Hendricks. The facility is located in Lincoln County, Minnesota, which is slated as one of the highest elderly population counties in the State. The median income for the county is $53,557 with the highest portion of the population being over 65 years of age. However, because of the high elderly population, many of those constituents are insured through federal government programs and do not necessarily relate to increased Medicaid levels. There is one other acute care facility in the county approximately 30 miles away. Our facility is also located within one mile of the South Dakota border, and a good margin of population served is located in that state. During the fiscal year ending 6/30/22, it was noted approximately 21% of our patients were insured through Medical Assistance programs, and approximately 8% were un-insured.

Part VI, Line 5:
The nine members of the association's Board of Directors represent varying communities within the 30-mile service area. The board members provide valuable input on the health care needs of the area served.Medical staff privileges are extended to qualified physicians within the service area as well as outlying areas to provide the optimum level of care for our constituents. These privileges are granted to several specialty physicians to eliminate the need for additional travel for our patients.The Association continually allocates funds to the improvement of the facilities and equipment utilized to provide the optimum service to our patients. Surplus funds are also provided to enhance community services with donations to service organizations who offer additional health-enhancing services to the residents of the area. The rural health clinics in the Hendricks community and neighboring Ivanhoe community provide for improved community access. Particularily in the Ivanhoe community it has proved beneficial to be able to offer services to patients in their primary dwelling location.Emergency room services are available 24/7, and are offered regardless of payment source or ability to pay.The facility also participates in the Minnesota SAGE and South Dakota All Women Count programs which offer women yearly physical exams, including mammograms and pap smears at no cost to the patient.Facility staff is involved in community economic planning groups as well as community service organizations.Many area residents are involved as volunteers within our organization and participate on a daily basis enhancing the lives of the residents and patients in our facility.